As a Customer Service Representative, you play a crucial role within our sales organization. You are the first point of contact for our dealers.

What will you do?

• Support account managers in their tasks.
• Answer questions from dealers and customers.
• Collaborate with various departments.
• Provide quick and effective solutions to our customers.
• Maintain and process customer information.
• Deliver excellent service to our dealers and customers.

Where will you work?

Oneway Bike Industry B.V.

Christa Ehrlichhof 10, 3059 LL Rotterdam

Curious about what happens behind the scenes at Oneway? Take a look on Instagram at www.instagram.com/_weareoneway

Who are you?

• You are energetic, customer-oriented, and solution-focused.
• You are precise.
• You enjoy working in a team.
• Happy customers make you happy.
• You love providing excellent service.
• You have good communication skills in both Dutch and English.
• You love cycling.
• You have knowledge of bicycles.

What do we offer?

• A dynamic and growing company with plenty of development opportunities.
• Flexible working hours.
• A daily fully catered fresh lunch.
• Unlimited access to online training opportunities provided by Inspire.
• A fitness room in our building that you can use daily.
• Regular fun company outings.
• 25 vacation days based on a full-time contract.
• A pension plan with a low personal contribution and the possibility to join our collective health insurance.

Are you excited? Send your motivation letter and CV to Melissa Hofman at sollicitatie@onewaybike.nl, mentioning “Application for Customer Service Representative.” For more information about the position, you can contact Melissa at 010-340 3506.

We look forward to your application!